Department: Infrastructure & IT Management
Reports to: Manager, IT Infrastructure
FLSA Status: Exempt
Location: Onsite with rotating on-call responsibilities

FedPoint is seeking a highly skilled Network Engineer to secure, design, and maintain our enterprise network infrastructure in a high-availability, metrics-driven environment. This is a hands-on technical role focused on network architecture, firewall management, cloud integration, and operational excellence across a growing hybrid infrastructure footprint.

If you thrive in 24x7 environments, enjoy solving complex network challenges, and want to play a critical role in protecting mission-critical systems, we want to hear from you.

What You’ll Do

Network Architecture, Security & Cloud Engineering – 60%

• Lead complex network and firewall architecture initiatives

• Troubleshoot advanced network issues and provide root cause analysis

• Configure and manage Palo Alto and Cisco firewalls, including application-layer controls

• Design and implement network segmentation and micro-segmentation strategies

• Deploy and optimize secure wireless infrastructure

• Secure and monitor external vendor connections (S2S VPN, FTP, and other methods)

• Manage load balancers, WAF, and DNS tools for redundancy and availability

• Support migration and expansion into AWS

• Operate within strict change control and uptime requirements

Monitoring & Performance Management – 10%

• Develop network monitoring and alerting practices

• Manage configuration backups and patching schedules

• Report on performance and availability metrics

Security Collaboration & Compliance – 10%

• Partner with Security Engineering on network security strategy

• Implement security recommendations

• Support HIPAA compliance and regulatory standards

Documentation & Knowledge Sharing – 5%

• Maintain detailed network documentation

• Cross-train team members to ensure continuity and operational resilience

Capacity Planning & Vendor Management – 5%

• Analyze trends and forecast capacity needs

• Evaluate and negotiate hardware, software, and service purchases

Infrastructure Support & Special Projects – 5%

• Provide cross-technology support and contribute to infrastructure initiatives

Technologies You’ll Work With

• Cisco switches and routers

• Palo Alto firewalls

• Cisco ASA

• NetScaler MPX

• Zscaler ZIA

• AWS

• DNS, DHCP, RADIUS, OSPF, BGP

• VMware Infrastructure

• Windows Server and Windows 11 Enterprise

• Pure Storage, Cohesity, Active Directory

• SentinelOne, ServiceNow, SharePoint Online

What You Bring

• Minimum 5 years of experience in a 24x7 production environment

• Strong expertise in routing, switching, and next-generation firewalls

• Hands-on experience with Palo Alto security features (App-ID, Threat Prevention, VPNs)

• Knowledge of load balancers, DNS, DHCP, and network protocols

• Experience supporting hybrid cloud environments (AWS preferred)

• Bachelor’s degree or equivalent military experience preferred

• Network/security certifications preferred (PCNSA, PCNSE, CCNA, CCNP)

• Ability to manage multiple priorities with urgency and discipline

• Willingness to participate in rotating on-call schedule and onsite support as needed

Location: Portsmouth, NH

Schedule: Hybrid 2 days in the office, with up to 3 days telework - Monday-Friday

Why Join Us?

At FedPoint, our mission is to create and deliver world-class benefits experiences for our customers, clients, and business partners.

We offer a dynamic work environment where innovation and collaboration are encouraged. You'll have the opportunity to make a significant impact while honing your skills and advancing your career.

In addition to working for a company with great people and an excellent reputation, what’s in it for you?

• Generous 401k plan: 100% match of employee's contribution, up to a maximum of 6% salary, vests immediately.
• Bonus Opportunity: Qualifying employees can earn an annual bonus based on company performance.
• Lots of paid time off: 3 weeks’ vacation, 7 sick days, 3 personal days, and 12 paid holidays!
• Competitive benefits include health, dental, vision, disability, life, legal, flexible spending account (FSA) and Health Savings Account (HSA) options.
• 6 weeks fully-paid parental leave
• Tuition reimbursement program to support career goals.
• Corporate giving and matching gifts program.
• Volunteer program: Paid time off to volunteer and company-organized volunteering opportunities.
• A wide variety of personal, professional, and career development programs.
• Comprehensive wellness program offering a variety of resources and activities to help support your well-being in the following areas: career, financial, mental, emotional, physical, social and community.

All offers of employment with FedPoint are conditional upon satisfactory completion of a pre-employment background check.

FedPoint is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call (603) 433-4500. Equal Employment Opportunity (EEO) Poster Family and Medical Leave Act (FMLA) Poster Employee Polygraph Protection Act Poster